Healthcare IT Support
Pinnacle ensures top performance and availability of your network and EMR systems making it easier for you to get the most from your technology investment.
Meaningful Use
Being a Meaningful user of EMR
Electronic
health records play a critical role in getting to a higher quality, safer, and
more effective healthcare systems.
Financing and Leasing
Don't
let a tight budget keep you from meeting your business goals.
Upgrade
IT with Little or No Cash Upfront.
You can
finance hardware, software, peripherals, and installation services.
Helpdesk Services
Pinnacle Innovations SMS provides support for healthcare facilities of all sizes, from a single physicians to large groups of physicians within the Maryland, Delaware, and Washington DC area by providing assistance for computer, system troubleshooting, and other related technology questions.
Additionally, our Helpdesk is also proactive by performing weekly network and server checks to recognize system issues, verifying specific EMR application services are running, clearing out any know events, this allows us to repair or prevent any type of system down time or disruption to services that could impact patient care.
Overview
Telephone and remote support to diagnose and repair any issue
Provide answers regarding general EMR questions and support
Provide any EMR software updating on a monthly and quarterly basis
Scheduling onsite IT Management services
Installing new computers, scanners, web cams, inkjet printers and Laser
printers
Perform onsite work to troubleshoot computer hardware related issues
Provide EMR vendor support related to troubleshooting, system
enhancements, and upgrades.
